FIRST QUARTER 2019 3 CONTENTS COVER FOCUS 18 Filling The Lending Gap How To Land A Business Loan From Nonbank Sources FEATURES 8 Clean Show Sale Benefits Members 12 Probably Everything You Wanted To Know About Boiler Water Treatment But Didn’t Know Who To Ask, Part Two 15 THINK To Stay On The Strategic Path 23 ALL ABOUT THE NUMBERS: Drive Your Finances Before They Drive You DEPARTMENTS 5 From The President 6 Recent Graduates 10 What’s Happening TECHNICAL BULLETINS 27 2017 Operating Cost Survey Results & Worksheet Management Matters - No. 44 29 What Management Can Learn From Frogs Management Matters - No. 45 31 Classification Of Drycleaning Loads Technical Operating Information - No. 766 33 Calvin Klein Dress Not In Vogue - No. 132 34 Tips for Conducting a Solid Interview Management Matters - No. 46 35 Drycleaning Causes Dye Streaks TABS - No. 495 (English, Spanish) 37 Drycleaning Dissolves Trim TABS - No. 496 (English, Spanish) 8 18 Vol. 51 | Issue No. 1 13 23 33