Midwest Drycleaning & Laundry Institute www.MWDLI.org / 765-969-5745 !3 This year’s annual convention will be held at the Hyatt Regency Hotel in Cincinnati, OH. This will be a fun weekend with educational seminars, member reception, group dinner, silent auction and some fun, especially for those who love to gamble and play golf. And while it’s still early, MWDLI has already secured Trudy Adams to present one of our educational programs. Trudy is one of the most popular industry speakers in the country and recognized as a leading customer service expert. Trudy Adams has been a familiar speaker with dry cleaning groups and perhaps best remembered for her role as Vice President of Sales & Customer Service at Cleaner’s Supply. Today she is the principal of Blue Egg Consulting, a sales, marketing, and customer service consulting practice. Trudy’s current responsibilities and past experience have encompassed sales, marketing, and customer service management in both business-to-business and retail environments to grow revenue and create the processes needed to differentiate from the competition. She brings a no-nonsense approach to data analysis, training the trainers, training CSR’s and leading teams to deliver a superior customer experience that melds all three to grow and retain sales. MWDLI Annual Convention August 2-4, 2019 SAVE THE DATE ! Come join us for a night of fun as the Indiana Pacers play the Orlando Magic at Bankers Life Fieldhouse in Indianapolis. The Midwest Drycleaning & Laundry Institute has secured a prime suite for the game. Ticket prices include food and beverages. There are only a limited number of tickets available for the game, so please reserve early. This has been an annual event for the past several years and we always have a full house. Come relax, enjoy and network with your industry peers. Family and friends are welcome! Have questions; contact Jon Meijer at the MWDLI office at 765-969-5745. Thank you to Enviroforensics and Fabritec for sponsoring this event! Night with the Pacers March 30th, 2019 The DLI Board of Directors will be holding a cocktail reception for the Midwest Drycleaning & Laundry Institute Members on April 4th at 5:00 PM. The cocktail reception will be held at the Westin Hotel located at 21 E 5th St, Cincinnati, OH 45202. All Members and non-member cleaners and Allied Trade Companies are welcome. Come join us and use this opportunity to network with DLI’s Board of Directors, DLI’s CEO Mary Scalco, and members of the MWDLI Advisory Council. If you are interesting in attending, please contact the MWDLI office directly at 765-969-5745 or send us an email at Midwestdli@gmail.com We are looking forward to seeing you there! Meet the DLI Board April 4th, 2019