b'Schedule of Events August 2nd Friday Morning:GolfDevou Park Golf Course Friday Evening: 5:00-6:00 PMRegistration 6:008:00 PM Cocktail ReceptionAugust 3rd Saturday Sessions: 7:30 - 8:30 AM Registration 8:30 - 9:00 AM Welcome Remarks and installation of officers9:00- 10:00Jeff Jordan: How to Hire, Motivate & Retain Valuable Employees for Small Businesses 10:00 - 10:30 Vendor Exhibits and Silent Auction 10:30 - 11:30Mary Miller: How Creating Value Drives Results 11:30 - 12:00 Vendor Exhibits, Silent Auction and Mary Miller Book Signing 12:00 - 1:30 Lunch 1:30 - 2:30 Brian Rashid: Helping you Tell Stories That Sell 2:30-5:00 Free Time 5:00-7:00 Dinner August 4th Sunday Morning: 8:00 - 9:00 AM Registration 9:00 - 10:30 Trudy Adams: Delivering on a Constant Customer Service Promise 10:30 - 11:00 Vendor Exhibits 12:00 - 12:00 Trudy Adams: Importance of the Customer Service Experience Enjoy Your Stay at the CaptivatingHyatt Hotel Locatedat151WestFifthStCincinnatiOH45202.The HyattRegencyCincinnatihotelinthevibrantdowntown district puts you in the heart of the action. Youll find the idealspacestorelax,work,andplay.Areaattractions include the National Under Ground Railroad, the Cincinnati Zoo, Botanical Gardens, shopping and fine dinning. The reservation rate is $175 per night, To receive this rate, pleaseusetheblockcodeMWDLI.Alsoincludethe addressofthehotel.Thecutoffdateformaking reservations is July 11, 2019. Youcanmakeyourreservationonlinehttps://www.hyatt.com/en-US/group-booking/CINCI/G-HDCLor call 1-800-233-1234 and mention MWDLI. Ifyouhaveanyquestionsorwouldlikeadditional information please contact us at MidwestDLI@gmail.com or 765-969-5745.Midwest Drycleaning & Laundry Institutewww.MWDLI.org / 765-969-5745 \x005'