b'Executive Director Report By Jon Meijer September/October 2019Nomatterhowmanyconventions,Ihave attendedovertheyears,Ialwayslearn something new. Its the one time a year that wehavesomanypeersinoneroomtoIn This Issue allowforthesharingofideasorjustto discussbusiness.MygoalistomakeMWDLI Convention Photos3MWDLIthebestregionalgroupinthe country,providingforanarrayofGood Customer Service opportunitiesformembereducation,Representative Checklist.10trainingandsocialactivities.Duringthe convention,IaskedtheattendeeswhatMake Sure Your Employee MWDLI could do to improve the conventionHandbook Is Up To Date.12goingforwardandoverwhelminglythe comment I heard most was to incorporate more member to member dialog and group discussions.Nextyearwewillbesureto include more time for this exchange. Calendar of EventsI would like to thank everyone who attendedI also would like to take a minute to expressDLIs Introduction tothe2019MWDLIConvention,whatamygratitudeforthesupportprovidedtoDrycleaning Coursesuccessfulconventionitwas!WehadaMWDLIfromourAlliedTrademembers,October 21-25strongpresencefromOhio,Indiana,andwhomwithouttheircontinuedsupport,Laurel, MDKentucky.Therewasfood,funandaconventionsandtrainingopportunities chancetohearfromsomeofthebestwouldbecomeveryexpensiveandeven speakerstheindustryhastooeratthisunaordable.ThousandsofdollarsareDLIs Advanced yearsconvention.IcannotthankBrianspenteveryyearbyourAlliedTradeDrycleaning CourseRashid, Je Jordan, Mary Miller and TrudymemberstohelpcovertheexpensesOctober 28-November 8Adamsenoughfortheiroutstandingassociated with MWDLI conventions as wellLaurel, MDpresentations.Everyonewenthomewithasallothereducationandtraining increased knowledge and information. Thisopportunitiesinthetristatearea.The istherstconventionthatIhavehadanbottomlineisthattheassociationneeds opportunity to assemble from start to nishthe support from our Allied Trades and in andnoneofthiscouldhavehappenedreturn, we should support them!withouthelpfromtheMWDLIAdvisory Council. We really want to hear from you. Have an Fromapersonalperspective,MWDLIideaorsuggestion?Tellus!Wearehere members are some of the friendliest peopleworking for you. Your MWDLI team can be I have ever had the pleasure of meeting andreached at 765-969-5745.I have spent nearly 38 years in the industry. Midwest Drycleaning & Laundry Institutewww.MWDLI.org / 765-969-5745 \x001'