b'Fourth Quarter 2019THE MAGAZINE OF THE DRYCLEANING & LAUNDRY INSTITUTEHow Insurance Helped Four MembersBounce Back From DisasterALSO INSIDE: On-Air Practical Joke Spotlights Member PlantDLI Member Facebook Usage Report And Observations2020 School Of Drycleaning Technology Course GuideProfits, Service, and Employee Retention Topics of DLI-NCA 2020 Getaway Conference'