b'Reassure Customers During the Corona Virus PandemicPublished by the Drycleaning & Laundry InstituteAs the Corona Virus pandemic sweeps the globe,4. Thetemperaturesandchemistryof customersneed reassurance thatyourservicesdrycleaningandprofessionallaundry kills areavailableandcapableofeliminatingthegerms.threat.DLI cannot write this message for you as5. Pickupanddeliveryservicesareavailable one size does not t all in this case.Instead, we(where applicable).aresharinga galleryofscreenshotsofFacebook6. Parkinglotdrop-oandpickupsarean postsfrom fellow DLI members about the virus andoption.theirservices.Usethisgalleryas inspirationto7. Yourbusinessisandwillbeopenuntil writeyour own,personalizedmessagetomandated to shut down by local authorities.customers about the health crisis. 8. Stress the importance of washing hands for2 0s e c o n d so ru s i n g Thismessagecanbepostedonline,emailed,hand sanitizer and stayingsixfeetaway printed and hung in your store window, placed onfrom others.telephoneansweringservices,sentviaSMStext,9. TheCDCadviseswipingdownfrequently-usedinadvertisements,orplacedanywhereyoutouchedsurfacesonceeachday.Wipe are able to communicate with customers. downyourcountertopsbetweeneach transactionandtellcustomersyouare When writing your message forcustomers here aredoing this.some things to consider: 10. Toavoidoverwhelmingthehealthcare systemtheCDCadvisespeopletostay 1. Short and simple is preferred. home when possible and avoid gatherings 2. Include a visual element to draw attention. of 10 or more people.3. Thehealthandsafetyofcustomersand11. Atriskpeopleinyourcommunity employees is your top concern. desperately need support. Invite customers toconsiderdonatingtotheirlocalfood bank.Midwest Drycleaning & Laundry Institutewww.MWDLI.org / 765-969-5745 \x006'