SECOND QUARTER 2026  3
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C O N T EN T S
COVER FOCUS
19	
The Realities of Automation with Kiosks
Kiosks automate your operations, but implementing 
them is a hands-on affair
	
DEPARTMENTS
5	
From the President
FEATURES
6 	
New Owner Roundtable to Support Industry’s 
Next Generation of Leaders
8 	
DLI CEO Mary Scalco to Chair AATCC Professional 
Textile Care Test Methods Committee
10 	
Nominations Open April 1 – May 15 for Drycleaning & 
Laundry Institute’s Hall of Fame Award 
12 	
Upcoming Events
14 	
Allied Trades Member Directory
18 	
Premium Social Media Program Pushes Proven Results
TECHNICAL BULLETINS
23 	
AI Can Automate the Task But Only 
Humans Create Loyalty
	
Management Matters - No. 102
24 	
The Power of a Good Vacation:
How Time Away Fuels Your Best Ideas
	
Management Matters - No. 103
25 	
Trust: The Cornerstone of 
Organizational Culture
	
Management Matters - No. 104
27 	
Training Plan, Part 5
	
Management Matters - No. 105
31 	
Controles De Fuego De Calderas 
Y Cómo Funcionan
	
Technical Operating Information - No. 780 (Spanish)
33 	
Stop Wasting Steam by Fixing Leaky Valves
	
Technical Operating Information - No. 789
35 	
Seam Stains in Shirts  
	
TABS - No. 550 (English, Spanish)
37 	
Bleach Causes Fabric Damage 
	
TABS - No. 551 (English, Spanish)
Vol. 58  |   Issue No. 2
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